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RTO Training Validation

Who is behind this

About RTO Training Validation

RTO Training Validation is a brand of RTO Training Resources Pty Ltd (ABN 17 631 073 213), part of the CAQA Groups family. Our consultants are the same team that delivers CAQA’s advisory work. The difference is the service model: our scopes and prices are fixed and published. CAQA’s engagements are bespoke and quoted.

The true story of this service

This brand exists because of a pattern we kept seeing from the advisory side: providers paying senior consulting rates for validation work that is, honestly, productisable. Validation of a unit has a knowable shape — tools, sample, judgements, report. It does not need a bespoke proposal and a discovery call; it needs a credentialled independent validator, a published price and a turnaround you can plan around.

The 2025 Standards made the case sharper. The quota is gone, risk-justified schedules are in, and TAE validation now requires someone outside your RTO — a statutory demand for exactly the kind of fixed-scope, independent service that suits publishing a price list. So we productised it: per-unit validation, the five-year schedule, panel seats and pre-use tool review. Everything else — the genuinely bespoke problems — we hand to CAQA and say so on the pricing page.

That warning is ASQA’s, and we publish it on our own About page on purpose. Consulting in this sector is unregulated; due diligence is your protection. Ours is simple to run: named consultants with credential titles, published scopes, published prices, and exclusions in writing.

Who does the validating

Engagements are delivered by the RTO Training Group consultant bench — the same team behind CAQA’s advisory work. Validator credentials follow the Credential Policy; independence for TAE work is declared in writing per engagement.

MN
Michelle NewmanManaging Director · ISO 9001 Lead Auditor — Exemplar GlobalProfile
NS
Nadia SpainSenior Principal Consultant · education leadership and curriculum qualityProfile

What clients of this team say

They told us in the first call which parts of our validation backlog were a fixed-price job and which were not. The schedule and the first round of reports arrived when they said they would, and the exclusions were in writing before we paid.
Compliance manager, Victorian RTO CAQA client
Attributed to an engagement delivered by our consultants through CAQA, the bespoke advisory arm of our family — the same team that delivers this brand’s fixed-scope work.

The honest boundary

We validate independently, document thoroughly and price transparently. We do not decide regulatory outcomes and will not imply we can — see the Outcomes Disclaimer.

CAQA Staff

The people behind the family

The CAQA Groups team works across compliance, learning design, business systems, languages and client service.

Leadership

Michelle Newman

Michelle Newman

Managing Director
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Michelle NewmanSenior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.
Anna Haranas

Anna Haranas

Former General Manager, LLND Expert & Quality Assurance Consultant
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Anna HaranasCAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.
Sukh Sandhu

Sukh Sandhu

Executive Director
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Sukh SandhuOne of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.
Stuart Newman

Stuart Newman

Director of Strategic Growth & Partnerships
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Stuart NewmanThe national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.
Raj Kiran Kaur

Raj Kiran Kaur

Chief Operating and Financial Officer (COFO)
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Raj Kiran KaurLeads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.
Nadia Spain

Nadia Spain

Senior Principal Consultant
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Nadia SpainSenior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.
Rishabh Arora

Rishabh Arora

Senior Compliance Officer & Team Leader
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Rishabh AroraWorks the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.
Harneet Randhawa

Harneet Randhawa

Administration Manager
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Harneet RandhawaAdministration manager at Career Calling International, coordinating day to day client service.
Gurshaan Sandhu

Gurshaan Sandhu

Senior Administrative Officer
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Gurshaan SandhuAdministrative officer supporting engagements across Career Calling International.
Aman Plaha

Aman Plaha

Senior Manager, Information Systems
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Aman PlahaArchitects CAQA's information systems: infrastructure, security and the platforms behind our client work.
Rukman Sangha

Rukman Sangha

Manager, CAQA Systems
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Rukman SanghaCoordinates CAQA Systems: the platforms and processes behind every engagement.
Arit Mangal

Arit Mangal

Quality Assurance and Compliance Expert
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Arit MangalQuality assurance and compliance specialist across audits, rectifications and the 2025 Standards.
Chanpreet Singh

Chanpreet Singh

CAQA and CAQA Resources Manager
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Chanpreet SinghManages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.
Harpreet Randhawa

Harpreet Randhawa

Manager, International Business Relations, CAQA International
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Harpreet RandhawaManages CAQA's international business relations and cross-border education partnerships.

Consultants

Iqbal Hossain

Iqbal Hossain

Administrative Officer
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Iqbal HossainAdministrative operations, document control, data quality and reporting, working remotely with the Australian team.
Jissimran Sandhu

Jissimran Sandhu

Administrative Officer
Jissimran SandhuAdministrative officer supporting day-to-day operations and client service across Career Calling International.
Vijay Patel

Vijay Patel

Senior Manager, Online Media Solutions / CAQA Digital
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Vijay PatelLeads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.
Dewan Gurung

Dewan Gurung

Instructional Designer and Resource Writer
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Dewan GurungInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Rebecca Reynolds

Rebecca Reynolds

Instructional Designer and Resource Writer
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Rebecca ReynoldsInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Heera Moga

Heera Moga

Instructional Designer and Resource Writer
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Heera MogaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Amit Sharma

Amit Sharma

Instructional Designer and Resource Writer
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Amit SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ahsan Iqbal

Ahsan Iqbal

Instructional Designer and Resource Writer
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Ahsan IqbalInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Purushottam Niraula

Purushottam Niraula

Instructional Designer and Resource Writer
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Purushottam NiraulaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Marilou Bagon

Marilou Bagon

Instructional Designer and Resource Writer
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Marilou BagonInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Caitlin O'Connel

Caitlin O'Connel

Instructional Designer and Resource Writer
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Caitlin O'ConnelInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ranu James

Ranu James

Instructional Designer, Resource Writer and Cultural Practitioner
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Ranu JamesInstructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.
Nicole Talarico

Nicole Talarico

Instructional Designer and Resource Writer
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Nicole TalaricoInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Suzanne Martin

Suzanne Martin

Instructional Designer and Resource Writer
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Suzanne MartinInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Gourav Sharma

Gourav Sharma

Instructional Designer and Resource Writer
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Gourav SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ashish Pathania

Ashish Pathania

Instructional Designer and Resource Writer
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Ashish PathaniaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Steve Sutherland-Tomey

Steve Sutherland-Tomey

Instructional Designer and Resource Writer
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Steve Sutherland-TomeyInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Mandeep Chahil

Mandeep Chahil

Independent Contractor and Instructional Designer
Mandeep ChahilIndependent contractor and instructional designer supporting the CAQA resource library.
Jasmeet Chahal

Jasmeet Chahal

RPL Coordinator
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Jasmeet ChahalCoordinates recognition of prior learning programs and evidence frameworks.
Ashish Silwal

Ashish Silwal

Website and Software Designer and Developer, Career Calling International and Online Media Solutions
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Ashish SilwalDesigns and develops websites and software across Career Calling International and OMS.
Abishek Timsina

Abishek Timsina

Business and Data Analyst
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Abishek TimsinaBusiness and data analyst, turning provider data into information managers can act on.
Patrick Satapara (Pratik)

Patrick Satapara (Pratik)

Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik)Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.
Pooja Tejashbhai Siddhapura

Pooja Tejashbhai Siddhapura

Business Systems Project Officer
Pooja Tejashbhai SiddhapuraBusiness systems project officer supporting client implementations and reporting.
Sujain Goyal

Sujain Goyal

CAQA Artificial Intelligence and Virtual Reality Coordinator
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Sujain GoyalCoordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.
Mani Bath

Mani Bath

CAQA Cybersecurity Expert
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Mani BathCyber security specialist, protecting providers' student data, systems and continuity.
Sujita Mahajan

Sujita Mahajan

Graphic Designer, Online Media Solutions and CAQA Digital
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Sujita MahajanGraphic designer across Online Media Solutions and CAQA Digital.
Sahiba

Sahiba

Administrative Officer, Data Analysis and Reporting
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SahibaAdministrative officer specialising in data analysis and reporting.
Sibtain Jan

Sibtain Jan

Administrative Officer, Data Analysis and Reporting
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Sibtain JanAdministrative officer specialising in data analysis and reporting.
Nia Kessler

Nia Kessler

Coordinator, Commonwealth School of Languages (CSOL)
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Nia KesslerCoordinates the Commonwealth School of Languages (CSOL).
Avneet Bhinder

Avneet Bhinder

Receptionist and Customer Service Officer
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Avneet BhinderFirst point of contact for reception and customer service across the CAQA Groups.